Victoria B.

First, my experience@ 2 different local locations one@ Colonel Glenn in Beavercreek Ohio manager Jackie, Second, Wilmington Pike Centerville Ohio, manager Jeff - These managers are good to work with, staff as well. Now for my personal experience per corporate can't say the same. I wrote my review earlier in 2021 directly to them! Not my local stores. However, corporate did finally refund me frozen account because of a Amber not doing her job! Period. To get positive high quality service the CEO should check up on The human resource department on what idiots they're hiring. 80% of ALL successful businesses sores because of great upper management that being said 85% businesses fail because of lazy upper management, so ladies and gentlemen in the beauty world we will see which way the ball bounces in the near future! Lots of horrible reviews on here. What happens IF love & integrity was applied here? I always apply it in my business. It's standard! Upper management that is getting paid the "most money" in corporate Cosmo is absolutely the one that has to make the positive change in the good stuff and bad stuff always starts at the top and rolls downhill. Maybe... your next board meeting should be decisions being the difference we stylist need! God bless ur steps, for the steps of a Good man or woman is always ordered by Holy Jesus. Thanks for reading. ‍ Style on! The world needs more kindness n beauty!