For 4 years, this $#*! service took money from my account. They did not notify me that they had changed their company name nor provided any contact information for the new one! Trying to put a stop payment on my bank account was next to impossible, and other is still no way to contact them to cancel the policies. Stay clear of these rip-off artists! If anyone offers protection when you buy your phone, say no and seek them out yourself from a trusted, reputable source! Lesson learned, but $3000 later, I am livid I had to resort to reporting fraud to get their withdrawals to stop.