VICTORIA O.

This company should not operate in the UK, they were called to fix a door, they sent an extremely dirty looking engineer who spent less than 5 minutes and charged £70. After he left in less than 24 hours the problem worsened. I called this company to report the matter and they wanted to charge again for a job they had not done properly first time. They will not even listen to hear all that happened before saying that I have to pay again. They decided to leave me un attended many times during the call just because I was querying why I have to pay again. They told me we are busy we can't send any one to you without another charge. They are very unprofessional, unfriendly and care less about customer, all they care about is money and it doesn't matter if the job is not properly done. This is the second time this company has done this.