Hardly a scam that the raging person who started this review states. I found thousands of sites that use them in a simple google search, so they are legit. I myself, did not have many issues at all, other than some bulk mailing problems where some of my mailers were being blocked. Overall, they build you a nice site, and provide you actual useful tools that other companies charge you for, at a very reasonable price.
As for ease of use, that is very subjective. If you know very little about computers, then a system this big will perplex you. I found the system quite simple, but i do have many years of experience working with similar software like MS Office.
We work so hard to help nonprofits. We understand that some people can write things online that aren’t correct and wish the best to them.