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I try to set up a meeting with this system with trusted referee due to ca Edd i log it in 4 am need to wait 12 hours no respond day by day i try 5 am no working 6 am same no one take my video call, i use straight 12 days to connect id me referee finally i did it at today how lucky i am best time to call is 4; 30am then only need to wait less than a hour thank you my night mare finish. Terrible service
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Victor Y.'s review of ID.me earned 8 Very Helpful votes
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Hello,
We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!
- IDme Social Response Team