For Business
Write a Review For Business Write a Review
Thumbnail of user vincec154

Vince C.

Contributor Level

Total Points
140
0
1

1 Review by Vince

Wild West Pool Supplies

  • Wild West Pool Supplies

“Terrible Customer Service. Can't speak to a living person. No number to call.”
5/31/20

Initial interaction with website was quick and easy. Ended interaction with a confirmation and order number. After 5 days without any shipment confirmation, tried to contact them. NO PHONE NUMBER! Used chat and email to inquire about my order the first time. After 48 hours, received an email response that told me that my order was sent to "Our Supplier" but still no idea of WHEN or IF it would ship. After 10 days, sent ANOTHER online chat and email... CRICKETS! Nearly TWO weeks now and I STILL DON'T have my part OR EVEN KNOW WHEN IT WILL SHIP!
THIS IS A TERRIBLE EXAMPLE of Customer Service.

  • Comments (0)
  • 16.0K Views
Helpful  (0)
Thank you

Vince hasn’t received any votes.

Vince hasn’t received any thanks yous.

Vince doesn’t have any fans yet.

Vince isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user lundloni
L L. reviewed Wild West Pool Supplies
2/28/24

Ordered a pentair product 1/17. They take the money out of my account and then say not in stock...

Thumbnail of user lanced175
Lance D. reviewed Wild West Pool Supplies
12/21/23

Bad company. They won't refund on returns even when you pay the shipping and get a RMA. They make...