Vince J.

Sent the wrong item and size. You can only email via their site and they take up to 5 days to reply. After repeated attempts finally got a UPS returns label, but after 10 days am still waiting for a refund. They offered a discount and I took up the offer.

The new order was never updated for delivery - I wrote for an update (no other way to communicate with them) but had no response. The amount charged changed and the discount was removed, then reinstated. Then finally they cancelled the order but never communicated why. They have still not answered.