Vincent B.

Amazon agreed to refund my order of one thousand euros into a gift card, instead of refunding my order to a bank account, because I no longer have acces to it. Instead of doing what they said they did the opposie. When i told amazon that they had to fix it or at least give me compensation they said nothing could be done, they told me not to use capital leters or else they would ban me and they sent a smiley face, knowing that i lost thousand euros because of their lies. They are horrible people, theives and liers and need to all go to jail!

I placed a few listing with a transparent background. Only for then to made public two days later with a horrible unprofessional black background. They dont offer me the option to change it myself to images with a white background. They told me to send them the images with a white background for them to correct the listing. Over a week later and they have done nothing! They say they take up to 48 hours to resolve the issue even though it is extremely simple. A week later and they have done nothing. I have to remove my listing and post them again from scratch. They take 15% from all your sales and do a horrible job. They constantly send me emails and messages to lower my prices by huge amounts. They want to get money from you and they alter the images you use in your listing making them look horrible, their is no way to change or edit the images on your listing; they told me to send them images with white instead of transparent background and that it would be resolved in less then 48 hours. It has been over a week and they have done nothing and are ignoring all my attempts at contracting them!
SELL YOUR CLOTHS ON ANOTHER WEBSITE.
VESTIAIRE COLLECTIVE IS HORRIBLE