Thumbnail of user virginiap850

Virginia P.

Contributor Level

Total Points
80

1 Review by Virginia

  • xchop

2/6/23

I have wasted literally a couple of YEARS trying to get my site built, with all my specifications agreed upon at the start. What an ordeal. Changes not done properly, bugs everywhere so consequently after years I have no working site, not even salvable.

The site was meant to be delivered 25 October 2021, and 5 May 2022 they told me they couldn't program the functionality of the site, I would have to find someone else.

Here we are February 2023, I have no site that works and I couldn't waste any more time battling to get the basics done, let alone the complex programming and the site I was advised by a credible programmer, that the entire site needed to be rebuilt from scratch as not to take in the bad coding and all the bugs.

So I asked for the site to be deleted as it was unusable and requested a REFUND. They refused, regardless that they guaranteed a website to my specifications and they did not deliver what I'd asked for.

I wasted hours trying to resolve this and have walked away with no refund or working website. What sort of business does that to their customer?

Please don't use the service if you want a working bug-free website, because you won't get your money back and you will just waste precious time and energy for nothing. Use a company that the final invoice is when the site has been completed, to ensure that they do the right thing and deliver what they promised.

Tip for consumers:
Find another site that programs and maybe half is a deposit and the other half is paid on delivery on the website, to ensure you get a site and you are happy with that site.

Products used:
Website building

Service
Value
Quality

Virginia hasn’t received any votes.

Virginia hasn’t received any thanks yous.

Virginia doesn’t have any fans yet.

Virginia isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ganeshp6
Ganesh p. reviewed xchop
10/17/22

Worst company to work for as any guy. You are considered as a animal rather than a human being....

Thumbnail of user ak218
A K. reviewed xchop
10/1/20

Had 2 projects with xChop about a year ago. Both required fixing afterwards. The quality of the...