Thumbnail of user vitag12

Vita G.

Tampa

Contributor Level

Total Points
80

1 Review by Vita

  • Frigidaire

2/10/24

Unless you want to be extremely frustrated, DO NOT purchase Frigidaire! I bought an 18" dishwasher and the parts to install it over a month ago. The dishwasher arrived on 01/25/24 with a big dent on the door, and the parts were not delivered with it. Called Customer Services on 01/26/24 and they told me that it would take 7-10 days for a new dishwasher to arrive and that the parts I ordered before would be sent with the new order. 15 days later, I still do not have a replacement, or the parts that I bought with my initial order. I tried calling them again, because I was supposed to receive an email with the replacement order info, but the lady that I spoke to refused to give me any additional info. At this point, I just want my money back, and would not be buying from Frigidaire ever again. The only reason I went with Frigidaire is because they had the 18" size that I needed for my kitchen, and because I could not get that size at Lowes or Home Depot. If you can get your appliances somewhere else, do not go with Frigidaire. I am going to call their corporate office on Monday to explain what happened to me and for them to follow up on all of these reviews. They are closed on the weekends, but If anyone else would like to reach them, the Corporate Office number is *******432. Their address is ******* David Taylor Dr. Charlotte, NC *******.

Tip for consumers:
Worst Customer Service and Delivery Experience I had in 40 years.

Products used:
None, since I was not able to install or use my dishwasher and I still have not received the water line/parts that I ordered with it.

Service
Value
Shipping
Returns
Quality

Vita hasn’t received any votes.

Vita hasn’t received any thanks yous.

Vita doesn’t have any fans yet.

Vita isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mariasydandsam
M C. reviewed Frigidaire
2/6/24

I would rate it a ZERO but that was not an option. The refrigerator has had issues since it was...

Thumbnail of user bonnieg520
2/1/24

On June 9,2023 we purchased a Frigidaire refrigerator from Lowe's. After 5 service calls it was...