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Vitaliy I.

Contributor Level

Total Points
80
0
1

1 Review by Vitaliy

PaperTrue

  • PaperTrue

“Total screw up!”
9/22/23

I have ordered to edit a script in FDX format with 3 days turn around. Today is a day 5. I've got an email with "completed work " instead of edited script, I've got EMPTY TITLE PAGE plus ONE empty, white page! In MS WORD format! I called the number they have on a website. The person who answered, speaks English worse than I do. And English is not my original language! Instead of solving the problem, he starts to patronize me and delay time. I asked for a refund. I have a doubt I will ever see my money again!

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Paper T. – PaperTrue Rep

Hi Vitaliy,

We deeply regret your unpleasant experience working with us. Our customer service team has informed us that the correct document has been sent to you from our side. We hope your issue has been resolved.

Best,
Team PaperTrue

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