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Excellent customer service, quick and easy. They provide useful info in tax savings and are friendly.
Products used:
Tax service
DO NOT PURCHASE TICKETS FROM FareDepot!
These guys are fraud and they send fake iternary and confirmation mails.
I tried to purchase a ticket yesterday to travel abroad and i saw ticket prices very less on FareDepot, so i gave my debit card details to purchase the ticket.
Then i received a mail saying my booking is received.
Later today morning i received a mail to confirm a transaction of 3.28 as a confirmation for "Security Charge amount".
I replied them by sending a screen shot of transaction of 3.28.
I received a mail saying that my booking is confirmed and my ticket will be sent shortly and i was charged 900 dollars.
I didnt receive any ticket from them and meanwhile my bank send me a mail that a fraud activity in recent transactions is being done and respond it.
So guys Don't Purchase anything from them.
Complete Fraud.
I wish i could just spent few minutes before purchasing the ticket.
P. S: I called my bank to stop that transaction which is in pending.
Also i mailed faredepot to cancel my reservation.
NO response, so i had called the customer service and asked to cancel my reservation and she cancelled it.
P. P. S: First time in my life i had given a review.
I took some time and effort to write a review for first time, so that no other person faces the same pain that i had gone through.
Vvk V.'s review of FareDepot earned 4 Very Helpful votes
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Hi Vvk V., We apologize for the inconvenience in your travel booking experience. While processing your booking, we got a notification of High Risk. We sent a Security Form to verify your payment details for your flight. We have clearly mentioned that this verification must be completed before any e-Ticket changes. For the reason that we have not received your acknowledgement in a timely manner, your booking could not be processed. The instructions were very clear on what was expected from you. We appreciate your understanding and feedback and we hope you give us another chance. You can call us at 866-860-2929 or email us at reservations@faredepot.com. Check out our 5-Star Reviews: http://bit.ly/2mMVHt7 Thank you, FareDepot Support.