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We brought tickets through BRAVOFLY. They charged us in EURO. We contact JETSTAR and they informed us the refund was processed to them. We contact BRAVOFLY and was informed that refund in voucher within 72 hours. It has been now 2.5 months from date of processed payment and 3 weeks from the date BRAVOFLY said they were going to refund via voucher and still we have not received the voucher. So many phone calls and email and all they say is It will be sent ASAP and we still have not received the refund voucher.
Very unhappy and frustrated with their service. To avoid issues please buy tickets directly through the airline and not through BRAVOFLY.
We brought tickets through BRAVOFLY. They charged us in EURO. We contact JETSTAR and they informed us the refund was processed to them. We contact BRAVOFLY and was informed that refund in voucher within 72 hours. It has been now 2.5 months from date of processed payment and 3 weeks from the date BRAVOFLY said they were going to refund via voucher and still we have not received the voucher. So many phone calls and email and all they say is It will be sent ASAP and we still have not received the refund voucher.
Very unhappy and frustrated with their service. To avoid issues please buy tickets directly through the airline and not through BRAVOFLY.
Vivian N.'s review of Bravofly earned 2 Very Helpful votes
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