I received a dress that does not look like the one I ordered. My dress arrived with patches of lace attached in the back! Not even sewn in properly. They will not allow a return or refund. There is no contact number. Their refund policy states you can return if there are manufacturer's defects. I received my defective dress and there response by email was I should fix it locally. Even though I gave exact measurement, the dress is too tight and i'm not able to even zip it up. My daughter's wedding is in less than a month. When ordering they promise the world, but when there is a problem they act like they don't understand what i'm saying. Horrible place to shop. Don't waste your money. Just have to trash the dress that cost $165.