Trust the negative reviews here, wish I read them before ordering! The business seems set up well-enough, and I was able to find my exact laptop model and even select the correct scissor hinge for the key. 2.5 weeks later I receive the WRONG key - for a 5th gen laptop where as I specifically selected 1st gen. If you go to return, YOU pay the return shipping, even if they messed up the order. Some users here mentioned that their returns were not deliverable either. In either case, I initiated the return. If they don't respond within a few days, I will do a chargeback on the credit card. Needless to say, I won't be ordering here again.