I believe they create fake good reviews about their service. This agency is a total Rip off. Paid upfront 400CAD and could not get my car. Customer service sucks. Should read the reviews carefully!
Vy H.'s review of CarRentals.com earned a Very Helpful vote
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Empty.
0 stars. They took our money and sent us to pick up the car at a Thrifty office that was CLOSED....
This site is a rip off. I called ahead to ensure I could use my own insurance and they said no...