I regret to inform you of the challenges encountered with the recent booking I made for my brother and his wife's honeymoon. The round-trip tickets were unexpectedly canceled, and despite efforts to resolve the matter, we faced difficulties in obtaining accurate information from both the cheap flight platform and the airline. Communication barriers and redirections to different parties, coupled with a perceived lack of accountability, led to a frustrating experience. I am disappointed by this incident and, regrettably, cannot consider utilizing their services again. As a resolution, I am contemplating contacting my bank to dispute the transactions.They arrived to our city now I have to book new tickets for them.