Placed and order over a month ago for vaneers, offer still stuck on shipping. Emailed company, no response, tried to dispute transaction, cannot get money back! Company got the money yet my package from February 3rd still stuck on shipped no tracking number available. You call never get an answer or email they never respond. This online store needs to be shut down!
It's been 3 weeks since I made a return and I've still yet to receive my money back oh wait a minute they also charge you almost $30 for The prepaid labeled to send it back to them at least After you spent almost a 100 out of my $100 I'm getting exactly $52 company is the worst. They take your order in your money in under 10 minutes though now that they get 5 stars
Thank you for reaching out to us and bringing this to our attention. We are sorry to hear that you had to go through all the hassle.
I want to make things better for you today. Please email us at dgteamcustomeradvocate@carparts.com with your order number so we can appropriately address your concern.
Here's your ticket# - CAT-92033. Please write this on the subject of your email for immediate assistance.
Sincerely,
Paul D.
Customer Advocate Team
CarParts.com
Wanda Has Earned 1 Vote
Wanda D.'s review of CarParts earned a Very Helpful vote
Hi Wanda D.,
Thank you for reaching out to us and bringing this to our attention. We are sorry to hear that you had to go through all the hassle.
I want to make things better for you today. Please email us at dgteamcustomeradvocate@carparts.com with your order number so we can appropriately address your concern.
Here's your ticket# - CAT-92033. Please write this on the subject of your email for immediate assistance.
Sincerely,
Paul D.
Customer Advocate Team
CarParts.com