Not only do they charge insanely high fees (I invested an amount with them as a test and they took 43% PER YEAR in fees) they also make it impossible to withdraw the remaining amount due to fees on transfer.
The change in their fee policy was not communicated or accepted and their customer service is incredibly unhelpful, even their replies on here are a joke it's the same copy paste response.
Invest your money elsewhere, these thieves will just take it.
Hi Warren, thanks for taking the time to provide feedback. We do our best to avoid surprises when it comes to our fees by posting them publicly on our website, and sending 30 days' advance notice to clients, to the email address on file. Since our standard storage fees are charged at a minimum fixed rate, the percentage of your balance they consume will depend on the Holding's total balance. Our Support team is available for any questions or to assist with keeping your contact information up-to-date if necessary. Please don't hesitate to reach out to us directly.