I was in the process of ordering ticket for a show on-line. I wanted to give these tickets to a friend as a gift and was unsure if they would arrive in time for the show as I am planning to be out of town the week prior. I spoke with Liz and she was dutifully took my order over the phone assuring me that the seats would be together and that I would be able to download the tickets within a few minutes. All transpired exactly as she said. Thank you for this prompt, personal customer service.