01/22/2021. Online order to pickup at 6:00pm, Kahala... arrived at 6 to a disorganized pickup service counter. Customers were confused at the pickup line and no management around to direct crowd, boils down to poor management! Finally got to the counter to pay and pickup at 6:22 for my now cold pizza and soggy appetizers, before leaving asked Olo if everything is in the bag to go, I was assured everything was there... got to my car to find no condiments or napkins, very disappointed in the service, hope the management improves because people in line waiting had the same feeling!