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I really like the idea of HobbyKing.com, but customer service stink's no help of resolving any issues at all I think they are just waiting for me go away and disappear and take my money.
£450 worth of orders, parts of my order only received after 6 weeks.
Then on my account it says received, but items still missing. I have tried the find a contact number but they don't provide this service. So submitted a request form, got a reply back totally unrelated to the subject in question and then I was passed to someone else same again no joy. I would have sent back the received items for a full refund, but I very much doubt I would get a full refund after reading the terms and conditions. A total joke is HobbyKing.com think twice before purchasing
Tip for consumers:
Shipping not as stated.
Customer service seems like they are writing from a script, no real communication.
I ordered from this company as one shop purchase, as I was looking start-up a small RC aircraft modelling business. So they could have had a lot of business from me, oh well there loss not mine
Products used:
items received as you would expect, don't know about the rest as never received them
Wayne L.'s review of HobbyKing earned 2 Very Helpful votes
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Hobby King recommended the Trunigy Aquastar marine 200A motor and 200A ESC It has never worked....
We're sorry to hear this. Please send an email with detailed information regarding this concern to csrmateam@hobbyking.com and we'll resolve this for you.