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I recently changed my primary bank, so this account no longer has a lot of activity. I noticed this transaction and found 20 charges! I never authorized for this company to take monthly payments. And if I signed up how come I have no account with Zety? No e-Mail confirmation? Where are my monthly invoices? I've had the same E-mail address for years. I have been scammed for $453.00 for two years! Zety I need this cancelled immediately!
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Never use this service, whatever you do. Paid a reasonable price for a simple resume template for...
Hello,
We are very sorry that you feel this way and are certainly prepared to change your experience with us. We would like to clarify any doubts.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. This information is provided to avoid misunderstanding before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase. Additionally, please note that invoices are available on your account for your reference.
We would love to help you with your refund request. Please look for a message from us asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team