Tried to use Grubhub last night and the site stated it would take 2hrs for delivery. Found that I provided the wrong cell number, so the delivery driver was not able to call to complete the delivery. I called and asked about the order and was put on hold for 5 minutes, called back and again was placed on hold and finally after 2 minutes talked to someone who was trying but not to concerned. I canceled the order and asked about a refund. The girl stated that she would call back with the info. Did not call. Tried the online chat and could not get anywhere with them either. Then today I did an online chat and the person Alex stated that they would cancel the transaction and refund the money.
After reading these reviews it looks as though I am not going to get my money. Will not use Grub hub ever again.