When I placed my order, I was told I would receive it in 5-9 days. Two weeks later I still hadn't received anything and it took me another two weeks of daily phone calls and e-mails to get them to respond to me. They said they would ship it the next day. After receiving no UPS tracking number, I called again and after several hours of calling, I was told it still hadn't shipped. They offered 20% off, but I needed the dresses LAST WEEK, so I told them I should have the 20% off AND overnight shipping. In the end, they only agreed to 2-day shipping. This is the WORST website I have ever purchased from and I will let everyone know about how horrible they are.