I would not recommend this Turkish based company, their customer service department appears to be "none existent", I have legible receipts for my orders and my bank will verify the direct debits but because they are not subject to UK regulations I doubt I will be able to recover my order or get a refund. Recent emails I have sent to the company are either ignored, an earlier reply insinuated that the delivery issue is my responsibility.
I am out of pocket over £50!