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Have called their customer service 3 times now. Always on hold for over 5 min before I hang up. Last time I decided to wait to see if they ever answer... my phone battery died after 18 minutes. They pretty much ignored my emails, replies with a canned email that said "we have escalated your issue to the concerned team and we will update you as soon as we hear from them." First email was sent about 10 days ago-no response yet. Avoid this business!
Tip for consumers:
AVOID!!
Products used:
Quilting Made Easy pattern
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