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Wes L.

Contributor Level

Total Points
160

2 Reviews by Wes

  • CapBeast

4/22/23

Product is nice and done well, what i cannot understand is it taking 6 weeks to receive 1-2 hats. I can understand the first order because they have to digitalize the design, etc. (Honestly still shouldn't take longthough) but give them that benefit on the first order... but when you re-order, all of your settings should be saved.

It should literally take a few days. - put the hat on the embroidery machine and hit go.

No idea what about this process takes 6 weeks... i can literally build 2 full S60 Detroit Diesel Truck Engines in that time frame. (Not joking)

5stars regarding quality
2.5 stars (reality) regarding the time to receive the product. 6 weeks is insane.

If I need a 3rd re-order I'll be forced to go elsewhere. I cannot wait this long moving forward.

Tip for consumers:
Just be aware that if you order a hat you won't be receiving it for 6 weeks.

Products used:
Hat

Service
Value
Shipping
Returns
Quality
  • HookahTown

4/28/15

These guys are great.
An item said in stock online but they didnt have it. They called me same day and let me know and gave me the option to change it out so I didnt have to have my order on wait.
Shipping was fast 2 days!
Great products.
Great customer service.
Highly recommend!

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