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Phone locked out after a factory reset. Pay about 100 to unlock with their service and what do you know only after getting my 100 do they 'uncover' it will need another 300. I gave it up and the phone was unlocked but it felt quite bad how they could not 'know' this upfront and just be honest then. In the end it worked out but leaving a bad taste in my mouth and let my experience serve as a warning to you. The money and big words they throw around up front to hook you may be followed by having to follow with significant more money to get there.
Recommended by a friend.
What a stupid question. What do you think.
Not sure if it was unlocked. So give 3 stars for lack of clarity
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The phone recently purchased an was locked for att an I have a t-mobile Sim card and was unlocked...
I am all surprised. It worked 😍 i came from uk to canada all the way and couldn't use my sim now...
Hello William,
Thank you for taking the time to share your thoughts. We understand your concerns about the additional costs associated with unlocking your iPhone 13 Pro Max and appreciate that the process left you feeling frustrated. As laid out on our website, each phone first requires an Eligibility Check, with subsequent Unlocking Payment. These steps are necessary to ensure that the unlock process goes smoothly and successfully.
We always strive to provide clear information upfront during the checkout process, and we’re genuinely sorry to hear that this aspect did not meet your expectations. Your feedback is invaluable to us, and we will take it into consideration as we continually work to improve our services.
We're pleased to hear that your phone was ultimately unlocked and sincerely hope that you can now enjoy the full benefits of using your iPhone 13 Pro Max across different networks. Our goal is to ensure that every customer ends their journey with us on a positive note.
Should you require further assistance or have any additional feedback, please don't hesitate to get in touch with us.
Best regards,
Charlotte