GUy couldn't even give me measurements for a sub box. Screwed up my 20% off. Corrected that with a "code" said my $20 gift card would be in the box with my order. WASNT ANYWHERE TO BE FOUND! As I write this review, been on hold 40 MINUTES ABOUT THIS CRAP. 5th call about simple things. Do yourself a favor> CALL CRUTCHFIELD! NEVER EVER BEEN Jerked around so much. Crutchfield customer service is World class!. THESE PEOPLE AT ONLINE PROMISE, BUT DONT DELIVER!. What if I had a Major problem? Think I wanna be on hold for an hour?. Hell no! About to send all back. This is customer service at its WORST! NEVER AGAIN!