They are scammers! Buyer beware! The directly lie about shipping it and when I disputed it my bank they showed proof of shipping to some other address. The they said they ship to my correct address and never did, I tried for months working with them and I got a run around time after time. They stole my money, I never got the products and they are a shell company.
After reviewing your case in our system, we observed that the address change request was made after the ordered product had already been shipped. We regret any inconvenience this may have caused. Please note that the product was dispatched to the address provided by you during the ordering process.
After the communication with the bank, we can see that the case is closed. However, we understand your frustration and we will consider your feedback in future procedure changes.
Should you need further clarification on the process, please contact me at stephanie@baerskinhoodie.com.
Hi Windy,
Thank you for sharing your experience with us.
After reviewing your case in our system, we observed that the address change request was made after the ordered product had already been shipped. We regret any inconvenience this may have caused. Please note that the product was dispatched to the address provided by you during the ordering process.
After the communication with the bank, we can see that the case is closed. However, we understand your frustration and we will consider your feedback in future procedure changes.
Should you need further clarification on the process, please contact me at stephanie@baerskinhoodie.com.
All the best,
Stephanie