1 word for this shop (if that's what you want to call it) is a DISGRACE! They rip everybody off, they buy goods from you for like 50p each YES! 50p (DVDs & CDs) then sell them from upwards of £10, I got a game from they for £14 2nd hand they told me it was brand new they lied... I took it back cause it had nothing with it and they told me I can't have a refund, NO REFUNDS! I only had it for 2days EVERY SHOP GIVES REFUND but not them (think I will look into it) the shaff had a bad attitude, they said they can give me £7 for a game a paid double the price for. This shop should be shut down, I just want to let everybody know to stay away from this shop if you buy from them you will be sorry... I will never ever even go in the shop again.