Little protection to tenants, gives better terms and conditions for landlords, also the banking transfer is extremely slow (4th day and landlord still hasn't received my money...) I recommend to not touch this site if you're far away and hoping for easy booking, since July 2023 housing agreement MUST be on paper in Netherlands so if you're looking for housing there, stay away from this site. If you have paid the deposit and first month they can take your money and the landlord can "kindly" return it to you but can also take it for "damage", damage for not showing up on appointment (doesn't matter if you had a seizure and woke up on floor or didn't wake up, it's the same for them) can cost you even 3k euro. Stay away.