Pitiful scam effort. And about as transparent as they come.
Notice that all unfavorable reviews are followed by several bogus 5-star reviews from a new user's first time review... just to try to bury the bad review. Even a similar pattern to their profile images.
Nobody has claimed the business and responded to any of the poor reviews.
Scam owner - before you submit your next fraudulent 5-star review, why don't you reply to this and defend yourself.