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Yal A.

San Fran

Contributor Level

Total Points
80

1 Review by Yal

  • Bebe

4/18/23

I used to be a regular at Bebe, Reps called me for the new arrivals. But since the switch of ownership, it's gone down the drain. I don't feel like purchasing from them due to inefficiency, unprofessionalism, horrible policies and basically not caring about customers. Their sizes are not true to size so we have to not only pay for the shipping fees twice but also a higher price than the original purchase price. I feel like NOT shopping at all. I have useless items in my closet with tags attached because they don't take it back. Well sizes are not true. My loss but most importantly their loss.

Tip for consumers:
I really like the style of this company’s attire. I just wish they revise the whole company’s policies and cater to customers to please the customers and keep them loyal.
If they bring satisfaction to the customers, I believe their sales are going to increase.

Products used:
Dresses, tops, pants

Service
Value
Shipping
Returns
Quality

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