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DO NOT USE THIS COMPANY
Ordered ceiling cooker hood with remote control and ducting kit on 17th March 2022. After electrician fitting the cooker hood we found no remote control in the box. Despite dozens of emails and a phone call (costing me over £11 as it was a premium rate number) numerous promises of a delivery date, NOTHING has arrived. I have never known such poor customer service. Received an email this morning to say they had closed my case. I have now started a chargeback with my bank. Only used this company once before when they delivered a huge order which was just plonked on a pallet in my gateway which stopped me getting my car out of the drive. No one came to the door, they just dropped it. Do yourself a huge favour and do not risk ordering from this company
Yasmin L.'s review of Appliancesdirect earned a Very Helpful vote
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