Before i ordered i read reviews here, and got scared to be honest and said that maybe this is on a small case and wont happen for me and maybe it will be a good experience specially that i really liked clothes on this site. Unfortunately the opposite happened.
I was really excited on receiving my parcels and kept up to date with mail with modanisa now they dont answer me with anything useful.
Be ware everyone i made an order 15 days ago and they keep taking money from my back account though i already paid at the checkout page, also i still didnt get my shipment and have to pay 56 dollars to aramex and 196 dollars for customs though i paid for shipment
I will keep you updated with what happens next inshAllah.
4 dollar 18 27 56 196 dollar
To update you,, iwent today myself to check for the delay and waste of money and i am in shock of what happened. Modanisa invouce that they gave to aramex is charging me 1300 euroes not 488 dollars! This is triple the orgonal price i have the copy of the invoice with modanisa stamp, i cant name this but poor service and theft
Dear customer;
We have not received any reply from your end to be able to help you to solve the problem that we caused. Kindly accept our apologies and contact us on info@modanisa.com or contact us on our Sales and Support Line +90 850 333 6472 and we will take all the necessary actions regarding your case.
Thank you for your interest.
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Dear customer;
We are deeply sorry for all the inconveniences that we caused. Please provide your order number or the e-mail address you had used while you placing your order to be able to reach your account. We kindly inform you that it is also possible to provide your complaint to info@modanisa.com or contact us on our Sales and Support Line +90850 333 6472.
Thank you for your interest.