Catherine C.

The writer is patient and very effective. Very good experience.

I choose true editors to do the proofreading for my college academic essay. I opted for a 12-hour, university-level essay proofreading service for which I paid 139 euros. I ended up with a manually edited article with 86% ai on Turnitin. So I asked true editors to give me a refund and they didn't respond, they just told me they could re-editing it, and I said no, I just needed a refund, and nobody ever responded to my message again. And they said my ai report was wrong and not credible. They kept stressing that they were manual proofreading and did not use any ai, so I asked them to prove that in the end, they used copyleaks to prove that the ai rate of the article was 0, but I tested it again with copyleaks and the ai rate was still over 20%. I wonder if we're not using a same site. Besides, when I received the document after editing is over 12hours.