I was one of the millions of people thiat fell for this website's amazing promotions and made a couple purchases. Little did I know I was going to be charged $40 monthly for the subscription. I called to cancel my membership and to get a refund. Lady was super nice and told me I would be getting my refund without a problem. Checked my account 2 days after and it was in there. I thought everything was settled. Come a couple days after, I checked my account again and realized they had taken the $39.95 back THE SAME DAY THEY DEPOSITED. I don't understand why. Did they think I wasn't going to notice and just keep on letting them take my money? After that I've called at least 10 times and nobody is trying to help me and just keep on telling me the money was deposited in my account already. It was but you took it back the same day?! I NEED MY MONEY BACK
Hello Yilda,
We’re sorry to hear about your situation. Our member services team will get in touch with you right away. Thanks!
Best,
Sherry