Terrible account policy or whatever they think they're doing. I actually cancelled 2 of my months long Nendoroid preorders from other site bc I thought it's cheaper here. I provided them all my information and credit card info. After weeks with no update on the orders, I went back to the site to check just to know they closed my account without even sending me an email notifying about it. I contacted them and they said it's closed bc my HOUSE ADDRESS is used by another acc and all who lived in the same house should use ONLY 1 ACCOUNT. Like do they even have an idea what's privacy is? Or at least use some cents to send an email to your customer tell them about the problem. Why AmiAmi so CHEAP about it? I'm surprised this site is famous. The preorders are all closed so get gud right? They basically treat their customer like $#*!. Please save yourself the time, if you are unlucky getting into trouble they have no regard for you, only for their profit.