We ordered flowers day before the delivery. It was our daughter birthday. Nothing arrived. No contact number to call. Robot responded that order was picked up by a local florist, whatever this means, and they can not provide contact details of the florist and that order shall be delivered by 6 pm. Same response we got from email. Appalling.
Nothing arrived by 6:45 pm and still no responce to our emails or any apologies nor clarification.