Thumbnail of user yusifs

YUSIF S.

Contributor Level

Total Points
84

1 Review by YUSIF

  • NordVPN

7/15/22

The worst service i had ever seen. It works only 30 day then stoped and doesn't connect. Wrote to support team but they send different methods for solving it but none of them worked. Support team doesn't know how to solve it, just sends links and says correct it yourself tried all the ways but none of them helped. I asked refund monthly fee, i will use anther vpn service but they did not want to refund. I see that there are more users have this problem.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewb237
Andrew B. – NordVPN Rep

Hello Yusif, sorry to hear you are not satisfied with our service. Rest assured, our customer team suggested various solutions in an attempt to find the cause for your problem. Often VPN connection can be affected by other software installed on the device, native settings, etc., therefore, extensive troubleshooting is required. Nevertheless, perhaps you could update your review with a ticked ID? We'd like to escalate issue to our senior support people to contact you regarding the refund. Thank you.

YUSIF Has Earned 4 Votes

Yusif S.'s review of NordVPN earned 4 Very Helpful votes

YUSIF hasn’t received any thanks yous.

YUSIF doesn’t have any fans yet.

YUSIF isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user randyf652
Randy F. reviewed NordVPN
4/3/24

A loyal customer. Renewed ny subscription and was billed twice! They refuse to refund the 2nd...

Thumbnail of user theoc47
Theo C. reviewed NordVPN
3/4/24

I paid for ONE MONTH of NordVPN in January. That was all I needed. I ended my subscription before...