We placed an order online for a refrigerated item. We received an email from PayPal 2 days later stating that the amount is to be refunded. No communication what so ever from the vendor. Cancelling an order without valid reasons is not a good way of doing business. As a business ourselves and as a result of this, we ended up being charged by our bank for 2 transaction for goods we couldn't buy!
We rated 1 because we are not given the option of giving 0, in our view, this service deserve less than 1.