I had a free coffee reward on the Tim Hirton app and when I activated it I had 5 days to get it. Today I went to get my free coffee and the cashier couldn't get it to work. When I scanned the code it still showed a price for the coffee. She couldn't do anything for me so I went to another Timmy's in Brockville Ontario and she had the same problem but she adjusted the amount and I only had to pay for the muffin. Your rewards are not very good, I hope you get that straightened out.