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Zachary V.

New Zealand

Contributor Level

Total Points
81

1 Review by Zachary

  • MobileFun NZ

1/26/22

I purchased a phone case, assuming it would ship quickly because the website is ". co.nz", however, the actual location of the phone cases are in Britain, meaning it took around a month to get here.
When you do purchase something, it is done through their own software, they are too miserly to use Windcave, or any other modern payment system that prevents duplicate payments. When trying to pay, the website suddenly became unresponsive, and required the use of a VPN to actually access the site. However, despite showing "Loading" and being unaccessible, each time the button was clicked, a payment order was created, i. E., I got 3 invoices for the same order, (I ordered in November 2021, today is 27/01/2022). I tried to refund the two duplicate payments, but they only refunded one, and asked me to pay AGAIN, through Paypal, in order to get my goods. This would have left me having paid ~$300 dollars (2/3 non-refunded + the paypal payment), for the original order which would have just cost ~$100. I never received a shipping notification, and never recieved that particular order.

Tip for consumers:
Do not buy from, if in New Zealand. Their warehouse is in Great Britain.

Products used:
Phone cases, that never came.

Service
Value
Shipping
Returns

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