Thumbnail of user zahraz5

Zahra Z.

Contributor Level

Total Points
81

1 Review by Zahra

  • Modanisa

8/16/21

This is most rubbish and bad customer service I ever seen. Been waiting 2 months to get refund, each time they give me excuses that we have send your issue to the relvent department.
Do not purchase, poor quality clothes too. Very bad customer service. They just want to take money from you and will not give you refund.

Tip for consumers:
Do not use ,they won't refund your money and each time they make excuses to not give you refund and piss you off. Poor quality clothes very very bad customer service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user betulg
Modanisa C. – Modanisa Rep

Dear Zahra,
Greetings from Modanisa!

We are deeply sorry for your experience which you face in your journey in Modanisa. As Modanisa Customer Service, we value your feedback and aim to make you satisfied with our products and service.
We want to help you in the best way we can to solve your issue.
If you could send us your order id, phone number and e-mail address, we would like to handle your issue in detail.
Please do not hesitate to contact us on Support@modanisa.com for all your questions and queries.

Our Warmest Regards,
Modanisa Customer Experience Team

Zahra Has Earned 1 Vote

Zahra Z.'s review of Modanisa earned a Very Helpful vote

Zahra hasn’t received any thanks yous.

Zahra doesn’t have any fans yet.

Zahra isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user orderern
3/22/24

The product prices in Canada are literally 4 times more expensive than if you were ordering the...

Thumbnail of user lina.sainani02
Lina S. reviewed Modanisa
1/23/24

They took my money and they didn't send my package. It has been over a month, almost two months,...