This is the 4th time that I book a cruise with them and I never had any issues. My travel agent Frank from VTG always answers me questions and speaks spanish ( Un mega plus). Even with COVID they kept us updated with all the information from the cruise and offered us an upgrade and 100% refund as promised.
Yesterday we did the payment for a new cruise and after the confirmation I was able to see my booking in the cruise line web page.
Thank you so much for your kind words about Vacations To Go and Frank! We're very grateful for loyal customers like you, Zayri. Thank you for your patience and continued support during COVID, an unprecedented time for everyone, as we worked to keep our customers informed and provide timely responses with an extremely limited staff. We hope you have a wonderful time on your cruise, and look forward to working with you on many more amazing vacations in the future! We wish you all the best!