Dell sent me a refurbished laptop that was sold as new. It had problems from the beginning and I ended up wasting hours with tech support who could barely speak English, were rude, and often kept me on hold until I was disconnected. The $1500 laptop stopped working after 2 weeks. Guess what, that's the cut off for refund. I asked for a replacement. They refused. I explained that I was sold a dud, they didn't care. Turns out, they do this to hundreds of people and give no recourse. Just check the reviews on their headquarters. Now to top it off we find out Micheal Dell is a terrorism supporter who funds genocide. Absolutely no reason to buy from this company ever again. I've tell everyone I come across not to buy from them. Boycott crooked terrorists.