Ordered items from the website on Feb 23,2021 but the order status never updated for 2 weeks. Reached out to them multiple times (3 directly, 2 via PayPal) but complete silence. Had to file a claim through PayPal. Once escalated, they changed the status to "shipped" but they never arrived. I reached out for the 4th time directly, but still silent. STAY AWAY FROM HEALTHYPETS. THEY ARE COMPLETELY FRAUDULENT.