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Zsolt V.

Northamptonshire, United Kingdom

Contributor Level

Total Points
82

1 Review by Zsolt

  • Scan computers

10/18/22
Verified purchase

Ordered a laptop friday morning. Webside promised its arriving within 24hr. By the time i went through payment etc it became monday. Sunday i received email about delay of delivery. Called customer service monday morning and they said theres allocation issue (we all know what this is) and it will be with me tuesday. Of course hasnt arrived. Called customer service and been told exact same as a day before. So asked refund. Guess... Its 3 to 5 days.
DO NOT BUY FROM THIS COMPANY!

Tip for consumers:
Do not use online order facility. If you walk in and you csn touch.... Buy it. Otherwise they take your money and feed with bull$#*!.

Products used:
Never arrived

Service
Value
Shipping
Returns
Quality
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Liz N. – Scan computers Rep

Hi Zsolt,

Thank you for taking your time to leave us your feedback, we are sorry to read about you experience.

We do believe that this has been an issue within our warehouse, this has been raised internally and our operational manager is investigating this further.

We understand that some orders can be more time critical than others, so we can confirm that your request to cancel the order has been processed.

This isn’t the impression we want our customers to be left with and we are sorry that we have let you down on this occasion.

Kind Regards,
Team Scan

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